Terms of Logistics

1. Delivery time



After placing the order successfully, we will allocate the goods according to the order sequence. The distribution cycle is about 2 working days; No specified delivery time, Delivery service is available on Saturdays







3. Arrival time



The arrival time is about 1 working day after placing an order.







4. Signing and receiving instructions



When placing an order, please try to leave the address and contact number that you can sign for.



Please inspect the goods on the spot when you receive them. Check whether the outer packing is in good condition, whether the product type and quantity consistent with the order details, whether the list of shopping is complete. Do not allowed to open the the mobile phone package to check before signing. If the seal is broken or torn, you have the right to reject.



But for seal intact, there are abnormal conditions such as material shortage after opening the package. Please contact 24-hour online customer service and keep the package as it is.



In the case that you cannot sign for it personally, please entrust others to sign for it and operate strictly in accordance with the second item. The Courier is only responsible for delivering the goods to the address specified in the Courier bill. The address can be signed by anyone such as the counter and is not guaranteed to be delivered to the designated person.



Please be sure to fill in the correct address and phone number when placing an order.



5. Return and refund







a) If the goods you ordered are defective, you can ask for a full refund.







b) Return and refund methods and conditions, depend on the product sales webpage and the related webpage in the order process.







c) For the returned goods, you must maintain the integrity of all goods, gifts, attachments, packaging, all attached documents or information at the time of shipment. If there is an invoice, it should be returned together with the item. And sign the documents required by the relevant laws and regulations, such as debit note; Otherwise, will reject your return and refund request.